Getting many spam mails via form maker form
Selma123 created the topic: Getting many spam mails via form maker form
Hi, I'm receiving many russian spam mails daily via a form maker contact form, even with captcha enabled. How can this be stopped? Is there any additional security I can set with form maker to avoid this? Thank you in advance. selma
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7 years 2 months ago
Agapi G. replied the topic: Getting many spam mails via form maker form
Hello Selma! Thank you for posting about this.
Firstly, we apologize for not responding you earlier. Our support forum was having technical difficulties.
Please note, that this kind of spam messages are generated by users, and not bots. Unfortunately Form Maker cannot control what type of content users submit. But luckily there are a couple of workarounds for this, that you can try.
First is to use Block IPs feature of Form Maker, which is available on Submissions page. Select the spammy submissions and click Block IP.
If this doesn't help, you can use an anti-spam extension, and we had a couple of cases, where we recommended users to install the following:
extensions.joomla.org/extension/antispam-by-cleantalk
Hopefully it will work for you and help you prevent spamming.
Thank you!
Kind regards,
Agapi G.
Web-Dorado team
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7 years 2 months ago