Error Submit on page

Jair created the topic: Error Submit on page

Hello,

I purchased pro version, but I continue with problem to register users. I have a text fields and this are required, but when I fill the fields, appear a message to say "The field is required".

This problem not appear when use a mobile version of site. Is rare.

Please help me. This is the url: www.reclutame.net

Thanks.

#73611

Please Log in or Create an account to join the conversation.


Zhanna Khachatryan replied the topic: Error Submit on page

Hi Jair,

Thanks for your inquiry.

Jair, have you inserted the form shortcode in another plugin?

This is really weird issue because there are no errors in the page, the form below is working perfectly.

We may also need admin access to your website for being able to check the problem.


Kind regards,
Zhanna K.
Web-Dorado team

Try out our brand new plugins:

MailChimp WD
Google Analytics WD

Explore them and share your thoughts!
#73673

Please Log in or Create an account to join the conversation.


Jair replied the topic: Error Submit on page

Hi Zhanna, thanks for response

Not use the shortcode in another plugin, only on theme used.

How I send you credentials for access to the website? via email? or in this topic? Is sure? Confirm please.

Thanks.

#73679

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Error Submit on page

Hey Jair!

Please send temporary WordPress admin access credentials using the contact form on this page: goo.gl/7SbEU1

The info will be sent to our support email address securely. Also make sure to include the link to this forum topic in your email. Our developers will take a look at the problem as soon as possible and figure out a solution.

Thanks! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#73881

Please Log in or Create an account to join the conversation.


Time to create page: 0.171 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us