Action after submission not working

Gianmarco created the topic: Action after submission not working

Hello ,
I was using your extension on my site with 3 forms without any problem. I tried to create a new landing page with a new simple form and after saving it with different options for "action after submission" , the form doesn't give back any message to the visitor after submission and also the email is not sent.
The other forms still working (I mean they sent immediately an email to administrator and visitor) BUT they don't go anymore on the "custom Text" selected in the option.
I tried to update the plugin to the latest available on your site (without uninstall the previous one) 3.6.8 running on joomla 3.6.2
Are there any other check I can do to solve the problem ?
thanks in advance
Gianmarco

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Zhanna Khachatryan replied the topic: Action after submission not working

Hi Gianmarco,

Thanks for your inquiry.

Gianmarco, can I ask you to write us at [email protected] and provide super admin access to your website?

Our developers will check and solve the issue as soon as possible.

Please also mention this forum post URL in the subject line of your message.


Kind regards,
Zhanna K.
Web-Dorado team

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