Restricted number of conditional fields

Donna Tate created the topic: Restricted number of conditional fields

I have a form that has a LOT of conditional fields but at a certain point it will not let me create anymore. Are there certain number of allowed fields? Also, some of the options from my check boxes are not showing in the conditional fields. Is there something I am missing? Any help is appreciated. Here is the link to the page with the form. pmfmd.com/where-are-you-now/

#67124

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Zhanna Khachatryan replied the topic: Restricted number of conditional fields

Hi Donna,

Thanks for your inquiry.

Donna, previously we had such a limit, but it is already solved in our latest versions.

Please update the plugin and the problem should be solved.

As for the options, then all of them should appear, please check this issue too after update, if it'll still exist, drop me a line.


Kind regards,
Zhanna K.
Web-Dorado team

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#67394

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Donna Tate replied the topic: Restricted number of conditional fields

I have updated my plugin and now the conditional fields are not working at all. Nothing gets hidden. I even deleted all of my conditional fields and started over. But still no affect. Please help! Client getting anxious.

#67472

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Zhanna Khachatryan replied the topic: Restricted number of conditional fields

Hi Donna,

Did you have a very old version of our form?

Can you please write us at [email protected] and provide full admin access to your website.

Our developers will check and solve the issue.

Please also mention this forum post URL in your email.


Kind regards,
Zhanna K.
Web-Dorado team

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Donna Tate replied the topic: Restricted number of conditional fields

I sent the info a while ago. Just wanted to make sure you got it. Not to be a pest but they are launching this page tomorrow.

#67686

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Zhanna Khachatryan replied the topic: Restricted number of conditional fields

Hi Donna,

We have received details, thank you.

Donna, I have already forwarded your issue to our developers, we'll do our best to solve your issue soon.


Kind regards,
Zhanna K.
Web-Dorado team

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Donna Tate replied the topic: Restricted number of conditional fields

Just checking in to see if there has been any progress. I haven't seen any changes on the site.

#68034

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Zhanna Khachatryan replied the topic: Restricted number of conditional fields

Hi Donna,

I have emailed you a few hours ago.

We have tested on some of your forms and it let us to add conditions. I have asked you to send the concrete form ID on which you cannot add new conditions any more.


Kind regards,
Zhanna K.
Web-Dorado team

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#68122

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Donna Tate replied the topic: Restricted number of conditional fields

The Where are you now form i where I have the trouble.
pmfmd.com/where-are-you-now/
Form id="29"

#68226

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Agapi G. replied the topic: Restricted number of conditional fields

Thank you for the link, Donna!

I have forwarded it to our development team. They will check the form soon. I'll keep you posted about the results.

Thanks! Have a wonderful Friday!


Kind regards,
Agapi G.
Web-Dorado team
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