HELP Error Incorrect security code

Tim Miller created the topic: HELP Error Incorrect security code

Hi Guys,

mercurycrossfit.com

Client said they were no longer getting messages sent to them. I filled out the form, and nothing. Then I reinstalled the latest, and my information that I entered previously displays on EVERY device everywhere after I close the dialog box. I can't seem to work this out. I reinstalled again and still the same results.

I removed the verification field in the form and still the same issue. Please help.


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timmiller.net
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Zhanna Khachatryan replied the topic: HELP Error Incorrect security code

Hi Tim,

Thanks for your inquiry.

In reality we haven't changed anything that could cause the form not to send email any more.

Can you please check with hosting provider, maybe they have changed any email settings.

As for your entered information, this might be from the browser.

Can you please check with other browser or incognito.

I can confirm that at my end I didn't see any information from you.


Kind regards,
Zhanna K.
Web-Dorado team

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