Form submissions not working with caching
Edward Ogden created the topic: Form submissions not working with caching
Hello,
I am having an issue with Form Maker submission not submitting with Joomla cache switched on.
I am running Joomla 3.3.6 and Form Maker 3.5.4
I have also tested with Joomla 3.5.1 and form maker 3.6.5 and get the same issue.
After looking in the error logs nothing is showing for this issue.
I have noticed there is a Google API error.
Thanks
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7 years 8 months ago
Zhanna Khachatryan replied the topic: Form submissions not working with caching
Hi Edward,
Thanks for your inquiry.
About a week ago, Google has released an update with which API key is required for posting google map. As far as our form also has map field we are also dealing with this issue.
On Monday we'll release a new update which will solve this issue. You'll just need to get API key and the form will work correctly.
Please make sure to update Form maker on Monday.
Kind regards,
Zhanna K.
Web-Dorado team
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7 years 8 months ago
Edward Ogden replied the topic: Form submissions not working with caching
Hello Zhanna,
Glad to hear you are working to solve the issues.
I had downloaded Form Maker again today and have noticed that the version number is the same, has this been updated? That said I did install it and the form is now submitting with Joomla cache enabled.
However there is still a Google API Error, please see attached. Please note that I'm not using Google Maps.
I have also noticed the following error after updating.
PHP Notice: Undefined offset: 2 in /plugins/content/loadformmaker/loadformmaker.php on line 15432
Thanks,
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7 years 8 months ago
Zhanna Khachatryan replied the topic: Form submissions not working with caching
Hi Edward,
I am really sorry for that, there were some issues with the new version and we had to delay the release.
Our developers confirmed that it'll be released on 13-14 of July.
Hope we are not causing any big issues at your end.
Thank you very much for your understanding.
Kind regards,
Zhanna K.
Web-Dorado team
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7 years 8 months ago
Edward Ogden replied the topic: Form submissions not working with caching
Hello Zhanna,
Last week I updated Form Maker to 3.6.7 and noticed the Google error has now been fixed.
However the issue with Form Maker and Joomla Cache is still present. This has been an issue for a long time now.
Thanks,
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7 years 8 months ago
Zhanna Khachatryan replied the topic: Form submissions not working with caching
Dear Edward,
Can I ask you to write us at [email protected] and provide full admin access to your website?
Please also describe the caching issue as detailed as possible.
You don't see submissions?
Please do mention this forum post URL in the subject lien of your message.
Kind regards,
Zhanna K.
Web-Dorado team
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7 years 8 months ago
Edward Ogden replied the topic: Form submissions not working with caching
Hello Zhanna,
Thank you, I have sent your team an email.
Hopefully the information will help.
Thanks.
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7 years 8 months ago
Zhanna Khachatryan replied the topic: Form submissions not working with caching
Thank you Edward!
Kind regards,
Zhanna K.
Web-Dorado team
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7 years 8 months ago