map, form maker does not work
nicolas perez created the topic: map, form maker does not work
Hi I have installed the latest version of form maker, but when I put a map and get the address does not make any change, someone could explain it can happen.
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7 years 9 months ago
Zhanna Khachatryan replied the topic: map, form maker does not work
Hi Nicolas,
Please make sure that you have written full address info correctly, including Longitude and Latitude data.
Please try to move the Marker on the map if it shows the changes, then the most probably the data you have entered is not correct. If moving the marker will not do any chnage, then the most probably there is JS error in your website.
Try to deactivate your plugin one by one to see which one throws the error, you can begin with the plugins which may have Google map API included.
Kind regards,
Zhanna K.
Web-Dorado team
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7 years 9 months ago
nicolas perez replied the topic: map, form maker does not work
Someone who can help me, do not record the direction I get, and I put longitude and latitude, put different directions and does not work.
and what plugin, I have to look ???
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7 years 9 months ago
Zhanna Khachatryan replied the topic: map, form maker does not work
Hi Nicolas,
Now we are aware about that issue.
Last week Google has done an update and Google Map API key became required. we'll update our plugin by the end of this week and you'll be able to add map to the form easily as you did before.
If you need the form go live urgently, then you can write us at [email protected], provide full admin access and our developers will fix the issue before we'll release the updated version.
If you'll decide to write then please include this forum thread URL in your email.
Kind regards,
Zhanna K.
Web-Dorado team
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7 years 9 months ago
nicolas perez replied the topic: map, form maker does not work
ok, I'll wait, it is assumed that Monday, I download the latest version and install again ?.
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7 years 9 months ago
Zhanna Khachatryan replied the topic: map, form maker does not work
Hi Nicolas,
The updated version is almost ready, just passing final tests.
If we won't manage to release it today, then on Monday it'll be already available.
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Zhanna K.
Web-Dorado team
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7 years 9 months ago
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7 years 9 months ago
Zhanna Khachatryan replied the topic: map, form maker does not work
Hi Nicolas,
I am very sorry.
The new version had some issues and we delayed release.
Our developers confirm that it'll be available on 13-14 of July.
Hope we are not causing you much issues.
Thanks for your understanding.
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Zhanna K.
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7 years 9 months ago
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7 years 9 months ago
Zhanna Khachatryan replied the topic: map, form maker does not work
Yes, Nicolas!
It's already ready.
Please login at web-dorado.com, enter
My products
and download the latest 3.6.7 version.
Kind regards,
Zhanna K.
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7 years 9 months ago
nicolas perez replied the topic: map, form maker does not work
Already install the latest version, and is the same problem, after two weeks is the same, I put the address and only shows the Eiffel tower.
I put different directions and does not work.
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7 years 9 months ago
nicolas perez replied the topic: map, form maker does not work
seems to work, the difference is that before, just put the address and it was enough, now there to look longitude and latitude.
You're going to fix that situation?
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7 years 9 months ago
Zhanna Khachatryan replied the topic: map, form maker does not work
Dear Nicolas,
Longitude and latitude have always been there.
You need to write the address, then just click in longitude field and it'll automatically generate them by also moving the marker on map.
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Zhanna K.
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7 years 9 months ago
nicolas perez replied the topic: map, form maker does not work
I never said that was not there, what I said is that I put it there manually, latitude and longitude, and as you say, ((Then just click)), does not work, the field is not generated automatically.
I explain?
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7 years 9 months ago
Zhanna Khachatryan replied the topic: map, form maker does not work
Hi Nicolas,
I mean that you should just write the address in Address field, then just click on longitude filed and it'll automatically generate the appropriate latitude and longitude values.
I have just tested on the latest version. If it doesn't work st your end, please write us at [email protected] and include this forum post URL in your message.
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7 years 8 months ago
nicolas perez replied the topic: map, form maker does not work
I mean that when I click on latitude and longitude not work
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7 years 8 months ago
Zhanna Khachatryan replied the topic: map, form maker does not work
Dear Nicolas,
In that case can you please write us at [email protected] and provide super admin access to your website.
I'll ask our developers to check and solve your issues. Please also do mention this forum-post URL in your email.
Kind regards,
Zhanna K.
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7 years 8 months ago