Email - Formatting and Image Embedding

ATech created the topic: Email - Formatting and Image Embedding

Hi,

I would like to embed our company logo into the confirmation email. I have tried using the "Insert/edit image" function, and everytime I click save, the <img> tag disappeared. Is there another way to do it? And is there a way to style the font-family to Arial of the %all% table instead of creating my own table?

Does it matter which Editor I use? I have tried using JCE and Ark and it doesn't make any difference though.

Thanks!

ATech

#59473

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Agapi G. replied the topic: Email - Formatting and Image Embedding

Dear user,

Thank you for letting us know about the problem of disappearing image. It actually is supposed to be displaying in the e-mail.

As for the font, unfortunately there are no options to change it, but if you could give us temporary Super User access to your website, we will both fix the image problem and also change the font to Arial.

Please send the login details to [email protected], mentioning the link to this forum topic in your e-mail.
Thanks in advance!


Kind regards,
Agapi G.
Web-Dorado team
#59525

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