Error: 0 - Invalid address:

Tim Miller created the topic: Error: 0 - Invalid address:

Guys,

I'm having this happen when after submit. Url is the same as the one I'm on. This happens both if I set "after submission" to stay on article, or custom text.




Error: 0 - Invalid address:

You may not be able to visit this page because of:

an out-of-date bookmark/favourite
a search engine that has an out-of-date listing for this site
a mistyped address
you have no access to this page
The requested resource was not found.
An error has occurred while processing your request


---
timmiller.net
#55995

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Error: 0 - Invalid address:

Dear Tim,

Thank you for keeping us posted about this problem!

It was caused by the latest Joomla update, and we've released a version of Form Maker, which has the fix. So please install newest version of it without uninstalling current version.

In case you've got your Form Maker customized in any way, please contact us by e-mail ([email protected]) and give temporary Super User access to your website. Our developers will implement the necessary changes without losing the customization.

Please make sure to include the link to this forum topic in your e-mail.
Thanks in advance!


Kind regards,
Agapi G.
Web-Dorado team
#56037

Please Log in or Create an account to join the conversation.


Tim Miller replied the topic: Error: 0 - Invalid address:

Agapi,

Thanks for helping. I did this already. Making sure the current version is 3.6.4, correct?

After the install, I still get this error.


---
timmiller.net
#56077

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Error: 0 - Invalid address:

Dear Tim,

Yes, that's the correct version. In that case could you please submit a support ticket to [email protected], so we can take a look?

We'll resolve the problem on your website as soon as possible.
Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#56123

Please Log in or Create an account to join the conversation.


Alejandro replied the topic: Error: 0 - Invalid address:

I´m having the same issue on my site. But only when there is an email configured to send the submission. I´m using version 3.6.2

#56579

Please Log in or Create an account to join the conversation.


Alejandro replied the topic: Error: 0 - Invalid address:

The issue was fixed by updating the version to 3.6.4.

Thanks

#56583

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Error: 0 - Invalid address:

Dear Alejandro,

You're correct, Form Maker 3.6.4 has the fix for "Invalid address" error after submission. We are glad the new version resolved the problems on your website.

Please feel free to keep us posted in case you face other problems with the extension. We'll be happy to assist you.

Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#56617

Please Log in or Create an account to join the conversation.


Estudio Indiga SC replied the topic: Error: 0 - Invalid address:

We have the same problem ... you can send me the solution to this bug?
to [email protected]

We pay for a commercial version that now does not work

#57553

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Error: 0 - Invalid address:

Dear user,

Please update your Form Maker to its latest version and the problem will be resolved. You can find it on your account of Web-Dorado.com, My Products page.

Let me know if this resolves the issue on your site.
Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#57581

Please Log in or Create an account to join the conversation.


Marcelo Henrique Amarante replied the topic: Error: 0 - Invalid address:

:( :( My subscription has expired... My site is in error. I have to buy again? I understand that updates are targeted for improvement. In this case, I have to buy again for a failure? When I bought, you told us that it would work with Joomla 3.x.

#57725

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Error: 0 - Invalid address:

Dear Marcelo,

In case you don't want to update your Form Maker, we will make the necessary changes on your website. But in case you do like to buy the latest version, I can provide you a 30% discount code for the purchase.

In both cases please contact our team by e-mail ([email protected]). If you need us to manually make the changes, please give temporary Super User access to your website.

Also please make sure to indicate the link to this forum topic in your e-mail.
Thanks in advance!


Kind regards,
Agapi G.
Web-Dorado team
#57759

Please Log in or Create an account to join the conversation.


Βύρων Ινιωτάκης replied the topic: Error: 0 - Invalid address:

Hello,
Do we know when this problem started occurring? At which joomla version?
Is it possible to update the form via joomla updater?

#59917

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Error: 0 - Invalid address:

Hello Βύρων!

This issue has started occurring after Joomla 3.5.1 update. All form extensions started disfunctioning, including Form Maker. We have released a new version right after the conflict started occurring.

So please install the latest version of Form Maker (3.6.4) to your website, without uninstalling current version, and the problem will be resolved.

Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#59945

Please Log in or Create an account to join the conversation.


Ladislav Sirovy replied the topic: Error: 0 - Invalid address:

Hello, I updated joomla as well, and now I'm facing same issues. Could you also help me?

#64081

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Error: 0 - Invalid address:

Hi Ladislav! Thanks for letting us know about this problem!

Please update your Form Maker to its latest version (3.6.5) without uninstalling current version you have on your website. The problem of redirection will be resolved on your website.

Thank you! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#64109

Please Log in or Create an account to join the conversation.


Time to create page: 0.261 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us