Form options NOT SAVING NOT CLOSING

Sarah created the topic: Form options NOT SAVING NOT CLOSING

I am making an effort to make Form Maker work, many problems since upgrading to Joomla 3.4.3.
Now when I am making the settings for a Form Option, such as email submissions to, custom emails and actions on submit, I can make my entries, but NOTHING happens when I hit Save or Save and Close, and in fact to exit the page I have to press the back window in the browser, and NONE of the settings are saved.

This, clearly is a big problem. Any suggestions on how to fix it?

Appreciate your help, I need this form up and running properly SOON.

#32037
The following user(s) said Thank You: Travis Grieshiemer

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Sarah replied the topic: Form options NOT SAVING NOT CLOSING

I have already cleared the cache, and tried it in many different browers.

#32039

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Support replied the topic: Form options NOT SAVING NOT CLOSING

Dear Sarah,

Thanks for contacting us and reporting your issue.

We had this issue with Joomla 3.4 version, but accordingly updated our plugin and it is already solved in our latest version.

Please just update your extension to the latest version available.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#32149
The following user(s) said Thank You: Travis Grieshiemer

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Alex replied the topic: Form options NOT SAVING NOT CLOSING

Hi all.
Joomla v.3.4.4, component is downloaded from your site yesterday. The problem still remains ...

Warning: Spoiler! [ Click to expand ]


The problem is present in the browser: Mozilla Firefox, Google Chrome, Internet Explorer, UC Browser

#36719

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Support replied the topic: Form options NOT SAVING NOT CLOSING

Dear Alex,

Could you please try this solution? Open admin.formmaker.html.php file, which is located in administrator/components/formmaker/ directory of your website.

Search for name="adminForm". You will find several results. If there’s no id="adminForm" written next to it, please add it.

Thank you!


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#36729

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Alex replied the topic: Form options NOT SAVING NOT CLOSING

line 2037, 7274, 9472 write. It's Working! Thank You very much!!!

#36733

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Support replied the topic: Form options NOT SAVING NOT CLOSING

Dear Alex,

You're welcome! Please feel free to let us know any time you have questions or support requests.
Thank you!


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#36743

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Travis Grieshiemer replied the topic: Form options NOT SAVING NOT CLOSING

Whoa I'm having the same problem with my Wordpress site. Please HELP! I don't have a site without this form. I made some changes to the form and nothing happened. Then I worked on some more and now half of my form is gone. I cleared Cache.

#36869
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Support replied the topic: Form options NOT SAVING NOT CLOSING

Dear Travis,

Thank you for letting us know about this issue. I will be happy to assist you!

Unfortunately the problem you are facing is very different. First of all, the content management system is different, and your Form Maker perhaps has an issue with saving forms, rather than Form Options.

In any case, could you please send an e-mail to [email protected], giving temporary admin access to your website? We'll check the problem on your product as soon as possible.

Please mention the URL to this forum topic in your e-mail.
Thank you!


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#36901

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Glenn Wallace replied the topic: Form options NOT SAVING NOT CLOSING

Hi,
I'm having this same issue with the forms not saving.

Support's response:

Could you please try this solution? Open admin.formmaker.html.php file, which is located in administrator/components/formmaker/ directory of your website.

Search for name="adminForm". You will find several results. If there’s no id="adminForm" written next to it, please add it.




Can you explain exactly what you mean by 'adding it next to it"?

What exactly should the code look like here? Thanks!

#46833

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Glenn Wallace replied the topic: Form options NOT SAVING NOT CLOSING

Nevermind! I figured it out. :) Just added the parameter next to the one you specified and it works fine now.

#46835

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Agapi G. replied the topic: Form options NOT SAVING NOT CLOSING

Dear Glenn,

We are very glad the given solution was helpful to you! Please don't hesitate letting us know any other time you face problems with Form Maker. We'll gladly help you out.

Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#46869

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Henrik Hartvig replied the topic: Form options NOT SAVING NOT CLOSING

I'm having this problem too and have send e-mail to your support - but I'm not a webbie so I really don't know how to edit the file mentioned.

Would it be possible for you to make a link for download to a file which is working ?

Kindly
Henrik Hartvig

#47271

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Henrik Hartvig replied the topic: Form options NOT SAVING NOT CLOSING

Okay I figured it out but now my problem is the Email to Administrator and Email to User that is totally wrong.

For some reason the editor is stripping out my formatting and inserts <p> and </p> before and after all the text ???

All text filtering is disabled.

Can anyone help ?

#47276

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Agapi G. replied the topic: Form options NOT SAVING NOT CLOSING

Dear Henrik,

Thank you for letting us know about this problem and submitting a support ticket!
I will now review the e-mail you have sent us regarding to E-mail to Admin/User and will get back to you with further details.

Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#47305

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