site goes blank with formmaker

Robert Hatch created the topic: site goes blank with formmaker

Hi, I just repurchased Form Maker for the 3rd time. I wouldn't use any other form builder. However this time when I install it and activate the plugin the site goes white--no error message, nothing. My global cache setting is off and all cache has been purged. The only thing I can think of is I have changed the template provider. Let me know if you want me to pm you access to the site.

tks

#31171

Please Log in or Create an account to join the conversation.


Support replied the topic: site goes blank with formmaker

Dear Robert,

Are you using Joomla 3.4.3? And could you please specify if only form pages and Form Maker admin are blank, or your website in general?

In any case, please contact us to [email protected] and give temporary admin access to your website. We will take a look and provide a solution to the issue as soon as possible.

Please indicate the full link of your forum post in the subject of your e-mail.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#31213

Please Log in or Create an account to join the conversation.


Robert Hatch replied the topic: site goes blank with formmaker

Still waiting for an answer. Did you get my pm?

#31363

Please Log in or Create an account to join the conversation.


Support replied the topic: site goes blank with formmaker

Dear Robert,

We did, we will work on the problem and solve it soon.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#31387

Please Log in or Create an account to join the conversation.


Robert Hatch replied the topic: site goes blank with formmaker

What is the status of this please?

#31551

Please Log in or Create an account to join the conversation.


Support replied the topic: site goes blank with formmaker

Dear Robert,

Our developers are working to solve the issue. We will inform you about the results as soon as possible.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#31601

Please Log in or Create an account to join the conversation.


Time to create page: 0.188 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us