site goes blank with formmaker
Robert Hatch created the topic: site goes blank with formmaker
Hi, I just repurchased Form Maker for the 3rd time. I wouldn't use any other form builder. However this time when I install it and activate the plugin the site goes white--no error message, nothing. My global cache setting is off and all cache has been purged. The only thing I can think of is I have changed the template provider. Let me know if you want me to pm you access to the site.
tks
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- Robert Hatch
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8 years 8 months ago
Support replied the topic: site goes blank with formmaker
Dear Robert,
Are you using Joomla 3.4.3? And could you please specify if only form pages and Form Maker admin are blank, or your website in general?
In any case, please contact us to [email protected] and give temporary admin access to your website. We will take a look and provide a solution to the issue as soon as possible.
Please indicate the full link of your forum post in the subject of your e-mail.
Thank you.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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8 years 8 months ago
Robert Hatch replied the topic: site goes blank with formmaker
Still waiting for an answer. Did you get my pm?
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- Robert Hatch
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8 years 8 months ago
Support replied the topic: site goes blank with formmaker
Dear Robert,
We did, we will work on the problem and solve it soon.
Thank you.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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8 years 8 months ago
Robert Hatch replied the topic: site goes blank with formmaker
What is the status of this please?
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- Robert Hatch
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8 years 7 months ago
Support replied the topic: site goes blank with formmaker
Dear Robert,
Our developers are working to solve the issue. We will inform you about the results as soon as possible.
Thank you.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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8 years 7 months ago