I need to change the from email it currently shows as Business Plan II. I've tried changing it in the
Email From: field and the From Name: but no change. This applies to email to user and admin

Dear Brian,

Could you please contact us to [email protected] and provide temporary admin access to your website? We'll fix the problem on your product as soon as possible.

Please mention the full link to your forum post in the e-mail subject.
Thank you.

Have emailed access details

Dear Brian,

Thank you, we've responded to your e-mail.

Have emailed image of problem

Dear Brian,

The problem is, that you have added the desired title in Email From field. It is not the e-mail subject or from whom it has been sent. It is the e-mail address, from which the submissions are being sent to the user. This can be set to a different address, other than the admin e-mail, if it is necessary for you. As for the From section in your inbox, please set the necessary title in From Name option.

Thank you.