autonumbering

Kenneth Hall created the topic: autonumbering

How can I set up a field for auto-numbering, such as creating a support ticket or a RFQ number that is unique?

#28453

Please Log in or Create an account to join the conversation.


Support replied the topic: autonumbering

Dear Kenneth,

Do you need to generate a unique number and fill it in an input field of your form? Sounds like it needs to be done with additional Javascript code.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#28479

Please Log in or Create an account to join the conversation.


Kenneth Hall replied the topic: autonumbering

Yes, just need to create a "serial number" and have it added to the form and included in the email to the customer in response to their completing the form and submitting it. The customer should not be able to edit the number.
Actually it can be created when a registered member opens the form and the number would be assigned to that transaction. It could be shown as request # xxxxx on the form. If the customer decides not to submit, then the next person opening the form would just get the next number. i.e. # xxxxx+1

Hope this makes sense.

Unfortunately I know nothing of JavaScript.

I would think that this would be a neat feature to present to your customers as I am sure they could use something like this.

#28529

Please Log in or Create an account to join the conversation.


Support replied the topic: autonumbering

Dear Kenneth,

Unfortunately the product doesn't have a functionality like that yet. But we can make a customization on your website with an additional fee. Please contact us to [email protected] if you are interested.

Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#28551

Please Log in or Create an account to join the conversation.


Time to create page: 0.176 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us