After upgrade to PHP 5.6.9 the form does not work
Fran created the topic: After upgrade to PHP 5.6.9 the form does not work
Hello,
As I say in the subject, after upgrading to PHP 5.6.9 the form (Personal version) does not work at all. When pressing the 'send' button, the form simply refresh the page. No errors, no messages. Nothing.
How could i fix it?
Thanks in advance.
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8 years 9 months ago
Support replied the topic: After upgrade to PHP 5.6.9 the form does not work
Dear Fran,
If there are no Javascript errors on the page, we assume PHP errors are present on the page. It's just that error reporting needs to be enabled in order to check them. Could you please contact us to [email protected] and give temporary admin access to your website? We will take a look at the problem and provide a solution as soon as possible.
Please mention the full link to your forum post in the subject of your e-mail.
Thank you.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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8 years 9 months ago
Fran replied the topic: After upgrade to PHP 5.6.9 the form does not work
Hi,
I sent the e-mail as you requested a few days ago. I just want to confirm if you have received it because the thing is becoming urgent.
Thanks in advance.
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8 years 9 months ago
Support replied the topic: After upgrade to PHP 5.6.9 the form does not work
Dear Fran,
We have responded to your e-mail, asking to set the user role of the account to Super User. Could you please do that so our developers will be able to edit the plugin's files?
Thank you in advance.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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8 years 9 months ago
Fran replied the topic: After upgrade to PHP 5.6.9 the form does not work
Done.
Thanks a lot.
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8 years 9 months ago
Support replied the topic: After upgrade to PHP 5.6.9 the form does not work
Dear Fran,
Thank you, we will get back to you soon.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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8 years 9 months ago
Support replied the topic: After upgrade to PHP 5.6.9 the form does not work
Dear Francisco,
The problem was occurring because the website cache was turned on from Global Configurations. Perhaps it turned on when you have updated PHP. We've turned it off and the problem was solved.
Thank you.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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8 years 9 months ago
Fran replied the topic: After upgrade to PHP 5.6.9 the form does not work
Great! But now i can't save any action type in "Actions after submission". It doesn't work.
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8 years 9 months ago
Support replied the topic: After upgrade to PHP 5.6.9 the form does not work
Dear Fran,
This problem is caused by Joomla 3.4.3 update. We do have a fixed version, but since we've modified your Form Maker, we'll solve the problem without updating.
Thank you.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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8 years 9 months ago
Support replied the topic: After upgrade to PHP 5.6.9 the form does not work
Dear Francisco,
The problem has been solved.
Thank you.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
Please Log in or Create an account to join the conversation.
8 years 9 months ago