no submit possible Joomla 3.4
Bernd created the topic: no submit possible Joomla 3.4
Hello,
I use the personal edition of formmaker, bought in august 2014.
I tested it and every thing was ok. Now after updating joomla to 3.4, submit button is without function, reset is still working. What is to do?
Regards
Bernd
www.foto-lischke.de/index.php/google-bus...kontaktaufnahme.html
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8 years 11 months ago
Support replied the topic: no submit possible Joomla 3.4
Dear Bernd,
We are sorry for late reply.
Can you please install the updated version too and check it again ? It should solve your issue.
Thank you.
Best regards,
Web-Dorado team
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8 years 11 months ago
Troels Ersking replied the topic: no submit possible Joomla 3.4
I have the same problem, submit does nothing at all.
How do I upgrade to current version?
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8 years 11 months ago
Support replied the topic: no submit possible Joomla 3.4
Dear Troels,
If you have the lite version, please download the package from Web-Dorado.com. In case of pro, please log in to your account of Web-Dorado.com, go to My Products and download the version available there.
Thank you.
Best regards,
Web-Dorado team
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8 years 11 months ago
Teodor replied the topic: no submit possible Joomla 3.4
Hello. I have the same problem. To fix it I must uninstall the Form Maker lite first ? I just install the new version but didn't work!! Thanks!
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8 years 11 months ago
Troels Ersking replied the topic: no submit possible Joomla 3.4
I have the Pro version and have downloaded last release. i can't find anything in documentation about upgrading and simply installing new version over(?) old one makes no difference.
How can I tell which version is installed?
I have emailed your support, hope they can get back to us asap as we need the form because we have just sent 500 letters where feedback is 100% dependant on the forms.
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8 years 11 months ago
Support replied the topic: no submit possible Joomla 3.4
Dear Theodor,
Please don't uninstall the version, since you will lose the data of Form Maker you have currently. So if after the update the submit problem is still present, please contact us to [email protected], and give temporary admin access to your site, by indicating the forum post link in your email subject. We'll try to fix the problem as soon as possible.
And Troels, we will contact you by e-mail soon.
Thank you.
Best regards,
Web-Dorado team
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8 years 11 months ago
Teodor replied the topic: no submit possible Joomla 3.4
Please give me a link of the latest version.
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8 years 11 months ago
Troels Ersking replied the topic: no submit possible Joomla 3.4
3.5.6 should be latest release, at least that is what's on the download site.
I have mailed a bit back and forth with web-dorado today but no luck in getting things working.
Latest reply I got said "We have forwarded this issue to our developers.
We will be back as soon as the problem is fixed."
I have asked for a estimation of when, but I understand that can be tough to give as the fault has to be found first. I probably have to ditch Formmaker in favour of something that works as I need working forms absolutely no later than monday morning.
I just tried Bernd's (original posters) form and it now works, I have written him to see if he can shed some light over what is wrong.
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8 years 11 months ago
Support replied the topic: no submit possible Joomla 3.4
Dear Troels,
We'll make sure the problem will be fixed as soon as possible, meaning before the weekend. We'll also respond to your e-mail soon.
Thank you.
Best regards,
Web-Dorado team
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8 years 11 months ago
Support replied the topic: no submit possible Joomla 3.4
Dear Troels,
Please check your website. The problem has been resolved.
Thank you.
Best regards,
Web-Dorado team
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8 years 11 months ago
Troels Ersking replied the topic: no submit possible Joomla 3.4
Thanks a lot for the help.
Though turning off Joomla (global) cache is not really a viable long term solution in our case it will be good enough until we find another solution that is compatible with Joomla conservative caching.
Have a nice weekend
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8 years 11 months ago
Support replied the topic: no submit possible Joomla 3.4
Dear Troels,
The default caching actually doesn't speed the site up very much, so don't worry about that.
Have a nice weekend yourself as well.
Thank you.
Best regards,
Web-Dorado team
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8 years 11 months ago
Ramon replied the topic: no submit possible Joomla 3.4
I also have problems with submit with Joomla 3.4.1.
I have the Developer version (Version: 1.0.1). That sounds very far off the version 3.5.6, which is mentioned in this thread. And I bought in in February this year! ??????
In "my downloads" I have a version 1.0.2, but I see no instructions in the help file about how to upgrade. Do I simply install it over the previous version?
The reason for me wanting to upgrade is that apparently we are losing mails (without changing anything). I just tested it again, and the results were:
- First test: No mail received.
- 2nd test: Mail received
-3rd & 4th test: no mail received.
No settings were changed between the tests.
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8 years 11 months ago
Support replied the topic: no submit possible Joomla 3.4
Dear Ramon,
Please install the latest version available in your account of web-dorado.com without uninstalling the current version. This way you will keep your data of Form Maker.
In case the update doesn't fix the problem, please contact us to [email protected] and let us to take a look at the issue.
Thank you.
Best regards,
Web-Dorado team
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8 years 11 months ago
Ramon replied the topic: no submit possible Joomla 3.4
It now works. Thank you for your assistance.
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8 years 11 months ago
Teodor replied the topic: no submit possible Joomla 3.4
It is working now. Thanks for your help, your patience and for your advices.
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8 years 11 months ago
Support replied the topic: no submit possible Joomla 3.4
Dear Teodor,
We are very glad you have resolved the problem on your website.
Thank you.
Best regards,
Web-Dorado team
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8 years 11 months ago