Folder Menu FAQ

Administrator created the topic: Folder Menu FAQ

1. Can I customize the colors and font of the Folder Menu?

Yes. You can customize all colors of the product and also can select the font of the Folder Menu from the parameters.

2. Can I fix the position of the Folder Menu Vertical while scrolling?

Yes, there is an option to set the parameter of the position fixed or unfixed while scrolling.

3. On which WordPress versions does Folder Menu work?

WordPress vertical menu works on all versions starting from WordPress 3.0.

4. Is there an option to put images?

No, there is no such an option.

5. I bought Folder Menu but I have not received an email for confirmation and for downloading.

Usually confirmation e-mail arrives during a minute after the purchase. If the e-mail does not arrive during half an hour, please contact us. We will do our best to solve the problem as soon as possible and will also send the purchased product by e-mail.

6. Product does not work or works in an improper way. What should I do?

We created a product which works on any browser, template and does not conflict with other extensions. However, if a problem arises, contact us telling the link of the website where the problem has occurred. We will try to answer within 24 hours.

7. I wrote an e-mail and have not received a respond.

Do not worry. Our team will contact you during 24 hours after your question.

8. I have installed Folder Menu, but can't see it on the front end.

Please make sure that you have activated the Folder Menu Vertical plugin, go to the menu item on the left called "Folder Menu" and select the menu from the list of your WordPress menus.


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Bridget Lawlor replied the topic: Folder Menu FAQ

Please tell me that when you use the folder menu that it shows up on every device. This had not been the case on my new website. A user simply can not get on unless they use a desktop computer. This is not right!


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Agapi G. replied the topic: Folder Menu FAQ

Hi Bridget!

Thank you for posting your question!

Unfortunately Folder Menu plugin is built with Flash and modern mobile devices do not support it. That is why it is not displaying on your smartphone/tablet.

Thanks! Have a great day!

Kind regards,
Agapi G.
Web-Dorado team

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