Hello,
I bought FAQ WD PRO yesterday after your recommendation when I asked the question to you about the difference between FAQ WD and Spider FAQ well as support for subcategories.

Here is a copy of your response:
Web-Dorado Support Team welcomes you!
WordPress FAQ comes with all the standards of WordPress, it is responsive and the advantage is that each question is published as a custom post.
We advice you to use WordPress FAQ.

But after installation, I saw that the FAQ WD PRO has no support for subcategories (Parent) and it is very limited compared with Spider FAQ.

Hi Torabi,

Thanks for your inquiry.

At the beginning we had this feature available, but later we had to remove it because it has given some technical issues.

Dear Torabi, if this feature is crucial for you, then we can refund you.

Thank you for your quick response.

I have read a bit about Spider FAQ and see that it is more flexible and adjustable. Is it possible to get Spider FAQ instead of FAQ WD?

Hi Torabi,

Tanks for getting back to me.

Of course we can, please just write me your account email at web-dorado.com .

Tanks for your flexibility.

My account at web-dorado.com is [email protected]

Hi Torabi,

We have already changed the plugin in your account.

Please login at web-dorado.com, enter My products and download Spider FAQ plugin.

Hope this will work for you better.