Expand and Collapse don't work

Daniel Garcia created the topic: Expand and Collapse don't work

Hi,
I was trying your plugin but it doesn't seem to work.
I've tried cleaning caches and cookies of th ie 11 and i've updated every plugin but it seems not to work.
I can see the questions but only once it expands and after stop the expand/collapse function.

Any ideas???

Thanks

#35451

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Support replied the topic: Expand and Collapse don't work

Dear Daniel,

This problem is most probably a jQuery conflict with your website theme and IE default Javascript functions. Could you please contact us to [email protected] and let us check the problem? Please send temporary admin access credentials. We will take a look and provide a solution to the issue as soon as possible.

Also indicate the URL to your forum topic in the e-mail subject.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#35485

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geraldcarroll replied the topic: Expand and Collapse don't work

Same problem not even showing under the Themes menu

#37483

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Support replied the topic: Expand and Collapse don't work

Dear Gerald,

It seems that the issue on your website is a bit different. Could you please tell us how it is not showing under Themes menu?

Do you mind giving us temporary admin access to your website? We will check the problem and provide necessary solution as soon as possible.

Please send the login information to [email protected], mentioning the URL to this forum topic in your e-mail.
Thank you!


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#37521

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rebecca replied the topic: Expand and Collapse don't work

Hello,
same problem... expand/collapse doesn't work
i'll send an email with link and credentials.

Thanks

#42123

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Support replied the topic: Expand and Collapse don't work

Dear Rebecca,

Please do so, we will check the problem and provide a solution asap. Also, kindly mention the URL to this forum topic in your e-mail.

Thank you!


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#42135

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