Feed adding more posts without removing older post

Neil created the topic: Feed adding more posts without removing older post

Hello,
I've installed the plugin on one of our websites and it works really well though I'm having a small bug in that it doesn't limit how many posts to display? I've set it to two as shown in the screenshot but it displays five or six at present. Is there a reason this isn't limited or is it a bug?

Thanks in advance

#71022
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Agapi G. replied the topic: Feed adding more posts without removing older post

Hello Neil! Thanks for posting about this issue!

Most probably there is just a conflict on your installation of Facebook Feed WD plugin. Could we please take a look? Please submit a support ticket from the contact form of this page: goo.gl/j72uyK

Can you give us temporary WordPress administrator access? Our developers will check the issue as soon as possible and figure out a solution.

Also make sure to include the URL of this forum topic in your message.
Thank you! Have a nice day!


Kind regards,
Agapi G.
Web-Dorado team
#71082

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Neil replied the topic: Feed adding more posts without removing older post

Thanks Agapi,

I've just logged a support ticket with the team now.

Thanks again

#71158

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Agapi G. replied the topic: Feed adding more posts without removing older post

Thanks a lot, Neil!

I will assign your support ticket to our development team soon.
They will fix the issue on your Facebook Feed WD right away and I'll let keep you posted about the results.

Thank you! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#71216

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Agapi G. replied the topic: Feed adding more posts without removing older post

Hi Neil!

I am happy to inform you, that our development team has fixed the problem you were facing with Facebook Feed WD! Please note, that this was a bug in the product, so we will release an update soon with this solution.

Could you please check your Facebook feed and confirm, that it it updating and removing old posts properly?
Thanks! Have a nice start of the week!


Kind regards,
Agapi G.
Web-Dorado team
#71596

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