Cropped Event Cover

Alex created the topic: Cropped Event Cover

I need to get full-size cover of the Event in my time line, but now it is cropped 699x699 px. Is there some settings or I need to configure something else with PHP?

#69292
Attachments:

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Cropped Event Cover

Hello Alex! Thanks for letting us know about this!

I discussed the problem with our developers and they mentioned, that if the image is large enough, it should take the full width of the container.

So in case the image dimensions are large, there could be a CSS conflict with your website theme. Please give the link to the page with your Facebook feed and we will take a look as soon as possible.

Thanks in advance! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#69354

Please Log in or Create an account to join the conversation.


Alex replied the topic: Cropped Event Cover

If I setup only Events feed, the cover picture is not cropped. But I need to use Timeline with all feeds, help.

#69356
Attachments:

Please Log in or Create an account to join the conversation.


Alex replied the topic: Cropped Event Cover

Hello! The link is: sirsanate.com/facebook/
If you need access to admin area, I can create acc for you.

#69358

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Cropped Event Cover

Thanks for the link Alex!

Our developers double checked the settings here. Looks like 720 pixels is the highest natural width that Facebook provides for images and videos through its API.

So unfortunately our development team cannot control them and set a larger value. Hope you don't mind much.

Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#69396

Please Log in or Create an account to join the conversation.


Alex replied the topic: Cropped Event Cover

You can do it:
url of the event picture gets from json, and it gets as post image url with parameter "source", but you need to get it from the event, with the parameter "cover" - Graph Api provides the url of full image with this parameter (over 1300 px in width)

#69398

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Cropped Event Cover

Hello Alex!

Thank you for the hint. I have added a suggestion for our development team. They will work on this feature and add it to the next update of Facebook Feed WD.

Do you mind waiting a few days for this option?
Thanks!


Kind regards,
Agapi G.
Web-Dorado team
#69420

Please Log in or Create an account to join the conversation.


Alex replied the topic: Cropped Event Cover

Thank you, I will wait)

#69446

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Cropped Event Cover

Awesome, Alex!

Our development team will try to make it quick. Feel free to let us know in case you will have any other questions or improvement requests in the future.

We'll be happy to assist.
Thank you! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#69480

Please Log in or Create an account to join the conversation.


Time to create page: 0.436 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us