Facebook WD causes issue with Gravity Forms

Nick Karvounis created the topic: Facebook WD causes issue with Gravity Forms

Hello - wanted to get this out to the developers of this great plugin.

We installed the Facebook WD plugin to Wordpress; we already had Gravity Forms plugin installed and running.

Once Facebook WD was installed and activated, the text-edit field in Gravity Forms was no longer working. It caused the field to not allow a user to click into the field and the WYSIWYG editor did not display.

Once we deactivated Facebook WD, the Gravity Form worked again as expected.

Thanks for looking into this and thanks for a great plugin!

Nick

#66146

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Agapi G. replied the topic: Facebook WD causes issue with Gravity Forms

Hello Nick! Thank you for posting about this problem!

Could we please take a look at this problem from your website admin? Please send the login information to [email protected] We are not sure if this is a bug, but we'll release an update with this fix, in case it is.

Please mention the link to this forum thread in your e-mail.
Thanks in advance! Have a wonderful start of the week!


Kind regards,
Agapi G.
Web-Dorado team
#66202

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Nick Karvounis replied the topic: Facebook WD causes issue with Gravity Forms

You need a log in to my web admin where? Not sure what you need access to? Can you clarify?

Thanks,
Nick

#66250

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Agapi G. replied the topic: Facebook WD causes issue with Gravity Forms

Hey Nick!

Sure, it is the WordPress administrative panel, where we need to check the issue. We need to have an Administrator user access.

Thanks! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#66302

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Nick Karvounis replied the topic: Facebook WD causes issue with Gravity Forms

Hi. My boss isn't comfortable with me sharing the admin login for Wordpress.

#66338

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Agapi G. replied the topic: Facebook WD causes issue with Gravity Forms

Hello Nick!

Could you please forward our Privacy Statement? It can be found in the following: goo.gl/6QtQhh

Kindly note, that any sensitive information you provide is secured by this policy. It will not be shared with a third-party individual or business entity. Just make sure to send this kind of info to [email protected] privately.

Thank you! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#66354

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