No objects in this Facebook Feed

Bruce Ritter created the topic: No objects in this Facebook Feed

I have set up everything I know to do per the installation instructions, but I get the "There are no objects in this Facebook feed." Please help.

www.pimentelproject.org

#65716

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Agapi G. replied the topic: No objects in this Facebook Feed

Hey Bruce! Thank you for letting us know about this issue!

Please contact us by e-mail ([email protected]) and give temporary WordPress admin access to your website. Make sure to indicate the link to this forum thread in its content.

Our development team will check the issue and figure out a solution as soon as possible.
Thanks in advance! Have a wonderful week!


Kind regards,
Agapi G.
Web-Dorado team
#65772

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Agapi G. replied the topic: No objects in this Facebook Feed

Hello Bruce!

I am happy to inform you, that the problem on your Facebook Feed WD plugin has been resolved! It was occurring because the MySQL version on your website was a bit old and it was not running UTF-16 encoding. Our development team has changed it to UTF-8.

Could you please check the feeds and confirm, that they are working properly?
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#65940

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