Forms not working on mobile devices only

caroline created the topic: Forms not working on mobile devices only

Hi,
I get the error - not valid email address when submitting forms from mobile devices. This does not happen on desktop pc's.
Any idea what is causing this error. Plugin and wordpress are up to date.

Regards
Caroline

#74739

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Agapi G. replied the topic: Forms not working on mobile devices only

Hi Caroline! Thanks for posting about this problem!

Could we please have the link to your form and temporary WordPress admin access to your website? We'll check the issue as soon as possible and figure out a solution. Also please let us know what kind of device do you use to test the form.

You can send this information using the contact form on this page: goo.gl/7SbEU1
Make sure to mention the link to this forum thread in your message.

Thank you! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#74771

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caroline replied the topic: Forms not working on mobile devices only

Thank you so much for swiftly and efficiently correcting the error.


Caroline :) :) :) :)

#76765

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Agapi G. replied the topic: Forms not working on mobile devices only

You are most welcome, Caroline!

We are glad the problem was sorted out on your site. Please feel free to let our team know any time you have other problems or support requests.

We'll be happy to assist!

Thanks! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#76811

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