Email sent to user by My host account's name

Andy created the topic: Email sent to user by My host account's name

Hi,

My user email have shown my host account name instead of my contact as I set up on Email option. Please tell me how to fix it.

Enclosed are 2 pictures:
pic 1: Show my host account's name
pic2: show my host's email

Thanks

#29925

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Topic Author
Andy
Offline
Fresh Boarder

8 years 9 months ago

Support replied the topic: Email sent to user by My host account's name

Dear Andy,

Please note, that the second screenshot hasn't been attached. However, could you please contact us to [email protected] and provide temporary admin access to your website? We'll fix the problem on your product as soon as possible.

Please mention the full link to your forum post in the e-mail subject.
Thank you.