Insert Contact Form button missing in posts/pages

Michael Similie created the topic: Insert Contact Form button missing in posts/pages

Hi,
I have tried to follow every single step as described in the manual.
However, the most essential in this case is missing. The insert button in posts or pages.

The plugin is activated and the management and editing works fine.
Any idea?
Thank you.

#17019

Please Log in or Create an account to join the conversation.


Support replied the topic: Insert Contact Form button missing in posts/pages

Dear Michael,

Please update the plugin to the latest version and your issue should be fixed. It is a conflict with WordPress latest update. we have already fixed that issue.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#17026

Please Log in or Create an account to join the conversation.


Michael Similie replied the topic: Insert Contact Form button missing in posts/pages

Thanks for your quick reply.
Just updated to the last version 1.7.17 and I still have the same problem.
I have wordpress 3.9.2

Cleared cached files , didn't help either.
Thanks.

#17036

Please Log in or Create an account to join the conversation.


Support replied the topic: Insert Contact Form button missing in posts/pages

Dear Michael,

Please give us a link to your site and temporary admin user account, and we will try to find out the problem as soon as possible.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#17039

Please Log in or Create an account to join the conversation.


Michael Similie replied the topic: Insert Contact Form button missing in posts/pages

Sure, no problem.That will be great.
I need an e-mail to generate a new user.
Thanks.

#17040

Please Log in or Create an account to join the conversation.


Support replied the topic: Insert Contact Form button missing in posts/pages

Dear Michael,

Please contact us to [email protected] by indicating the forum post link in your email subject. You can send admin access to that email.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#17041

Please Log in or Create an account to join the conversation.


Jim replied the topic: Insert Contact Form button missing in posts/pages

Hi,

I am having the same issue, I am guessing the answer is something straight forward, but I also do not have the contact form button and I have the most recent version of the contact form and flushed my cache.
Thanks. I've attached WP page screenshot.

Jim

#18295
Attachments:

Please Log in or Create an account to join the conversation.


Support replied the topic: Insert Contact Form button missing in posts/pages

Dear Jim,

It seems, that you have deactivated Contact Form Builder, since it is not in the side menu. Could you please check this in the Plugins section of the admin?
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#18314

Please Log in or Create an account to join the conversation.


Time to create page: 0.206 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us