no contact name included with email

[email protected] created the topic: no contact name included with email

The html code is giving me problems. It will not give me the recipient's name on the email, even with the correct html code. Please see attachment. It is also happening with the recipient's area. Only happening with the Official Contest Form.

#68772
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Agapi G. replied the topic: no contact name included with email

Hello! Thanks for keeping us posted about this issue!

Could you please disable current Name and Email fields, save the form, and then enable them again? Please test the form afterwards and let me know if this solves the problem.

Otherwise please give us temporary WordPress admin access to your website (to [email protected]). Our development team will check the issue as soon as possible.

Also make sure to mention the link to this forum thread in your e-mail.
Thank you! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#68856

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