Please wait while page loading- error

Daniel Medinger created the topic: Please wait while page loading- error

Just purchased the CF builder-developer and when I try to save/apply form I get a Please wait while page loading and nothing happens, please help.

#51059

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Agapi G. replied the topic: Please wait while page loading- error

Dear Daniel,

Thank you for reporting this problem to us!

Would you please open a support ticket by sending an e-mail to [email protected]? Kindly give us temporary WordPress admin access to your website. Our developers will take a look at the problem and figure out a solution as soon as possible.

Also please send the URL the link to this forum thread in your e-mail, along with the login details.
Thanks in advance!

Thank you in advance!


Kind regards,
Agapi G.
Web-Dorado team
#51133

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Daniel Medinger replied the topic: Please wait while page loading- error

Just emailed the information, really hope this is resolved asap. Thanks

#51167

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Agapi G. replied the topic: Please wait while page loading- error

Dear Daniel,

Thank you very much for sending the access!
I have responded to your e-mail with further details. Will be waiting for your reply.


Kind regards,
Agapi G.
Web-Dorado team
#51243

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Daniel Medinger replied the topic: Please wait while page loading- error

Just emailed the information, really hope this is resolved asap. Thanks

#51305

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Daniel Medinger replied the topic: Please wait while page loading- error

Will this be done today? I need to be finished with this website in an hr!

#51323

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Agapi G. replied the topic: Please wait while page loading- error

Dear Daniel,

Thank you for forwarding the details!

Please be informed, that our developers are currently working on the problem on your Contact Form Builder. They will be done making changes during a couple of hours.

Thanks for your patience!


Kind regards,
Agapi G.
Web-Dorado team
#51345

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Agapi G. replied the topic: Please wait while page loading- error

Dear Stephanie,

Our developers found, that this issue is caused by Root Relative URLs plugin installed to your website. It does not always interfere with Contact Form Builder, but only when there is an active Google Map field on forms.

In case you are not using Root Relative URLs, feel free to deactivate it. But in case you do, please contact their support team and ask them to take a look at the issue.

Also, since this problem only occurs when Google Map fields are active, you can simply disable them from your forms and the problem will be resolved.
Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#51351

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