Responsive

Javier created the topic: Responsive

Hi,
I install CFormBuilder and want to check if its ok to buy the pro, but I have a problem, when I create a contact form, When I have options, the circles or squares, dont appear on a smartphone or tablet.

Can you help me.

www.bakku.mx/pruebas

#46501

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Agapi G. replied the topic: Responsive

Dear Javier,

Thank you for letting us know about this problem!

Looks like the radio buttons and checkboxes aren't seen on a desktop device either, since I used a PC with Windows 10 to test out. But it is not a CSS conflict, because I couldn't find any conflicting styles.

So the problem is perhaps Javascript-related. Could you please give us temporary admin access to your website by sending credentials to [email protected]? Our developers will take a look at the issue and figure out a solution as soon as possible.

Please make sure to include the URL to this forum topic in your e-mail.
Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#46599

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Javier replied the topic: Responsive

Hi Agapi,
I just send the user to the mail.

Hope it works.

Regards

#46645

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Agapi G. replied the topic: Responsive

Dear Javier,

Unfortunately I couldn't find your message. Did you receive an automatic reply from us afterwards? A ticket number should be included in it, could you please copy it here?

Thanks in advance!


Kind regards,
Agapi G.
Web-Dorado team
#46689

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Javier replied the topic: Responsive

Your request (57634) has been received and is being reviewed by our support staff.

#46829

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Agapi G. replied the topic: Responsive

Dear Javier,

Thank you, I found the ticket!
I will forward it to our developers and they'll start working on the problem right away.


Kind regards,
Agapi G.
Web-Dorado team
#46871

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