Trying to install paid version contact form buider

Michael Howard created the topic: Trying to install paid version contact form buider

Hi,

I have a wordpress 4.3.1 site; I'm using the "nimble" theme, and I'm trying to install the paid version of the contact form builder, but when I do, I get this message:

"Destination folder already exists. /home4/ab17799/public_html/wp-content/plugins/contact-form-builder/"

and then it says that the installation has failed.

Are there step-by-step instructions on how to do this?

Thanks!

Mike

#35939

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Support replied the topic: Trying to install paid version contact form buider

Dear Mike,

I will surely walk you through the upgrading process!
Firstly please deactivate current version of the plugin and delete it. Afterwards install Form Maker Pro. This way you will keep all your forms, themes and submissions.

However, you will lose the data in case you uninstall current version.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#35989

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