Form Options not saving

Deborah Boots created the topic: Form Options not saving

Ive just purchased a copy of the Contact Form Builder after trialing the demo. Ive followed the installation instructions (deactive/delete plugin and then installed the purchased plugin).
It wont save my customisations in the Email Options.
It also wont let me customise any of the Actions after Submission.
It appears like its still in demo mode.

#31437

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Support replied the topic: Form Options not saving

Dear Deborah,

Could you please check if your website isn't being cached? If so, please clear it and test again. But if not, please contact us to [email protected] and give temporary admin access to your website. We will take a look and provide a solution to the issue as soon as possible.

Also indicate the full link of your forum post in the subject of your e-mail.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#31471

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Deborah Boots replied the topic: Form Options not saving

Hi,
Ive tried your suggestions and its still not working. I sent you an email yesterday with my details. Can you please look into asap.
Thanks

#31685

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Support replied the topic: Form Options not saving

Dear Deborah,

We have responded to your e-mail a couple of days ago, could you please check it and respond to us? Just in case, I am copying the content of our message here:

Dear Deb,

Thank you for your e-mail and login information.
Could you please check your website server availability at this moment? The site is not loading and we get the following error:

This webpage is not available
ERR_CONNECTION_TIMED_OUT

Thank you.


Thanks in advance.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#31719

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