Procedure to upgrade to paid version?

Barry Mossman created the topic: Procedure to upgrade to paid version?

How do i upgrade from the free to the paid version?

I have partially developed my site using your free version. How do i migrate to your paid version? Will all my questions|categories etc remain.

#15458

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Support replied the topic: Procedure to upgrade to paid version?

Dear Barry,

It will be better if you purchase the Pro version and after that contact us so as we can make a safe update for you as we have made some modifications on your FAQ and you will loose them if you just update the plugin yourself. Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#15459

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Barry Mossman replied the topic: Procedure to upgrade to paid version?

OK, thanks. I have done that.

#15470

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Walter Zulin Junior replied the topic: Procedure to upgrade to paid version?

Hi,

I need to do the same procedure, can you sent the upgrade from free version procedure to me ?

thanks

#27831

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Support replied the topic: Procedure to upgrade to paid version?

Dear Walter,

Could you please tell us if we have modified your Spider FAQ before? The reason we've asked Barry to contact us was because his lite version was customized.

So if there are no modifications made on your Spider FAQ's lite version, please deactivate and delete the lite version you have, and then install Spider FAQ Pro.

This way you will keep your questions, categories and other data. Please note, that you will lose the data only in case of directly uninstalling the lite version.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#27855

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Walter Zulin Junior replied the topic: Procedure to upgrade to paid version?

I'm sorry i have Form Maker Personal (Joomla) the procedure is the same ?

#28043

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Support replied the topic: Procedure to upgrade to paid version?

Dear Walter,

It is not the same as WordPress. For Joomla simply please install the pro version without uninstalling the lite version you currently have.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
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