I'm having a conflict with Spider FAQ, which I love, and another needed plugin. The other plugin developer checked and reported:

Spider FAQ is causing following JavaScrpt error "ReferenceError: spider_faq_plugin_url is not defined" which is breaking the text editor loading. You would need to ask author to fix this or disable the plugin.

Is this something that can be fixed?

Thank you!

Laree

Dear Laree,

This issue can surely be resolved! Could you please send an e-mail to [email protected] and let us check the problem? Please send temporary admin access credentials. We will take a look and provide a solution to the issue as soon as possible.

Also indicate the URL to your forum topic in the e-mail subject.
Thank you.

Fixed! Super responsive tech support. Thank you so much.

Dear Laree,

Thank you for your kind words! We are always happy to assist you. Please make sure to let us know any time you need support for our products.

Let me ask you to kindly share your customer experience and thoughts about Spider FAQ for WordPress.org community. If you have a couple of spare minutes, you can add a positive feedback for the quality of the product and our service.

wordpress.org/support/view/plugin-reviews/spider-faq

We highly value and appreciate your opinion. Would be a pleasure to read your review!
Thank you.