Submissions not displaying

Keith Douglas created the topic: Submissions not displaying

After testing we were able to recieve the submitted email as formatted. However when we select the "Submissions" tool to view - all we get is a constant spinning icon as if it is looping and no display.

#93033
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Anoush replied the topic: Submissions not displaying

Dear Keith,

Thanks for your inquiry :)

Could you please let us know what version of Form Maker do you use?

Thanks and have a nice day!

#93049

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Keith Douglas replied the topic: Submissions not displaying

Version 2.12.7

#93089

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Anoush replied the topic: Submissions not displaying

Dear Kaith,

OK,

Please note that this is a conflict with your website installed plugins. So we should take a look the issue from the admin area of your website.

We are kindly asking you to send us the login details this form. .

Thanks and have a wonderful day!

#93095

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Keith Douglas replied the topic: Submissions not displaying

I will create a temporary user for you to access our WordPress Admin Dashboard. Who should I send the login information?

#93101

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Anoush replied the topic: Submissions not displaying

Dear Keith,

Please send the login details using this form. Thanks!

#93107

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Keith Douglas replied the topic: Submissions not displaying

login info submitted through the form submission

#93113

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Anoush replied the topic: Submissions not displaying

Dear Keith,

Checked! Please note that there is a js error on your website and the error comes from the Event Registration plugin. When you deactivate the plugin the submissions page work as it should.

Please let us know if you had any other questions at all! Thanks and have a good day!

#93189

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Keith Douglas replied the topic: Submissions not displaying

That fixed the problem. Thank you!

#93213

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Anoush replied the topic: Submissions not displaying

Dear Keith,

You are most welcome! Please feel free to contact our team in case you will need further assistance. We are always happy to hear from our users.

We hope you can spread the word and tell your friends about Web-Dorado plugins and themes. If you have time, please share your thoughts about the product: here.


Thank you so much! Have a great weekend :)

#93295

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