Confirmation emails not attaching links to files

Nathan Teuscher created the topic: Confirmation emails not attaching links to files

I have a webform that includes uploaded files. We used to have the uploaded files attached to the confirmation emails; however, we discovered that if the cumulative size of the uploaded files is >15 MB, the email is not sent. To resolve this issue, we would like to send just the links to the files instead of attaching the files themselves.

We added the appropriate field to the message (e.g. %Select file(s) to upload (jpg, png, and pdf files are accepted):(link)%), and removed the field with the actual image files (e.g. %Select file(s) to upload (jpg, png, and pdf files are accepted):%).

If we have "Attach file" option turned on, we get a confirmation email with the links and the images attached. If we have the "Attach file" option turned off, we get nothing ... no file attachments and no links.

How do we send just the links to the files and no attachments in the confirmation email?

#89373

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Anoush replied the topic: Confirmation emails not attaching links to files

Hi Nathan,

Thanks for getting to us and using our products :)

May we check this from the admin area of your website? Please send the login information using the contact form on this page. Our development team will check that out for you as soon as possible and figure out a solution.

Also make sure to include the link to this forum topic in your message.

Also we are kindly asking you to share this suggestion here.

We'll review this posts and add it to our development task list that the feature globally will be available in the plugin.


Thanks! Have a wonderful day :)

#89397

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