"Submit" and "Reset" buttons are disabled in back end
Marc created the topic: "Submit" and "Reset" buttons are disabled in back end
My forms wont send
I get "Submit" and "Reset" buttons are disabled in back end
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6 years 10 months ago
Agapi G. replied the topic: "Submit" and "Reset" buttons are disabled in back end
Hello Marc!
Thank you for letting us know about this problem!
Please note that "Submit and Reset buttons are disabled in back-end." alert is not an error. The buttons are disabled on bac-kend.
However, in case your forms aren't sending emails, please proceed the following tests. Please install
WP SMTP
plugin, and send a test mail to your email address from its settings.
If the test email will be sent, then the issue is within Form Maker and we will need temporary admin access to take a look at the problem. You can send the login information along with this forum thread link using
this form.
But if the test will fail and the email won't be sent, the issue is originated in your website hosting. Please contact your provider to solve the problem in that case.
Thanks! Have a wonderful weekend!
Kind regards,
Agapi G.
Web-Dorado team
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6 years 10 months ago