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TOPIC: Paid version not being recognised

Paid version not being recognised 12 years 2 months ago #309

  • Katrina
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After trying out the free version of Form Maker I decided to pay for the full version. My email arrived and I downloaded the zip file it sent me to. I uninstalled the free version, and installed the new one (into Wordpress). It doesn't seem to recognise that I have the paid version now. It did look a little different and had 3 pre-installed forms, but when I create one it still won't let me create more than 5 fields. It says that is only available in the paid version. Any ideas how this can be fixed? Thanks
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Re: Paid version not being recognised 12 years 2 months ago #311

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Dear adelaidekat,
This problem occurs when the javascript files are loaded from cache.

First of all, please clear the browser cache and cookies.
If you are using a plugin for caching, clear the cache at least for WordPress Form Maker files.

Best regards
Web-Dorado team
Last Edit: 11 years 8 months ago by .
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