Payment drop down box problems after edit

Russ Coppin created the topic: Payment drop down box problems after edit

Everything is working fine but I've come across a problem when you go to edit a submission. All the correct information is shown on the submission summary page but when you click edit some of the drop down boxes default to the top option instead of loading the correct value.

The boxes that default to the top option always seem to be Payment->Select boxes where as the Select Box->Custom Select retain the proper values. When I then re-enter the original values (thankfully from the submission email) and click save all values are retained if you go back in to edit again. Please could this little bug be look into.

#85157

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Payment drop down box problems after edit

Hello Rus!

Thank you for precisely describing the problem. We are very sorry for the inconvenience.

We can surely check this problem for you. Could you please give us temporary WordPress admin access to your website? Our development team will take a look at the problem as soon as possible and figure out a solution.

You can send the login details using the contact form on this page. Also make sure to indicate the link to this forum thread in your message.

Thanks! Have a nice start of the week!


Kind regards,
Agapi G.
Web-Dorado team
#85243

Please Log in or Create an account to join the conversation.


Russ Coppin replied the topic: Payment drop down box problems after edit

Thank you for response. I have submitted the details using the contact form.

#85439

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Payment drop down box problems after edit

Hi Russ!

Thank you very much! We received your support ticket. I will review it soon and assign to our development team to check. We will keep you posted about the progress they make.

Cheers!


Kind regards,
Agapi G.
Web-Dorado team
#85493

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Payment drop down box problems after edit

Hello Russ!

I am happy to inform you, that the problem on your Form Maker has been resolved! This was a bug in the plugin, so the fix will also be included in one of the next couple of updates of the plugin.

Could you please take a look? Let me know in case there's anything else I can assist you with.
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#85831

Please Log in or Create an account to join the conversation.


Time to create page: 0.135 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us