Conditional Fields - useless!
GeniumIT lda. created the topic: Conditional Fields - useless!
No mater what i try, contitional fields do not work...
everything works ok in preview, but on the page nothing works.
oticatransmontana.ipcm.pt/marcacao-de-consultas/
The two select box's below the first are supost to be hidden if the value of the first is not one of the corresponding option.
hide "Selecione a especialidade que pretende:" if any of the following match:
"Por favor escolha o serviço que pretende marca..." is not "Consulta Ótica"
hide "Escolha o exame que pretende:" if any of the following match:
"Por favor escolha o serviço que pretende marca..." is not "Consulta Audiologia"
This is the only plug-in that i payed for that simply doesn't work.
The last time i asked for help, the answer was something like "RTFM"...
Hope this time you can take the time to help, or should i just give up, review it was useless and find some one with more interest in it's clients?
Best Regards.
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6 years 7 months ago
Agapi G. replied the topic: Conditional Fields - useless!
Hello!
We are terribly sorry for the inconvenience. There are a few errors on the page, which are most definitely the reason form is not functioning properly. Could you please give us temporary WordPress admin access to your website? Our developers will take a look ASAP.
Please send us the login details privately using
this contact form
. Also make sure to mention the link to this forum thread in your message.
Thank you! Have a wonderful day!
Kind regards,
Agapi G.
Web-Dorado team
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6 years 7 months ago
Agapi G. replied the topic: Conditional Fields - useless!
Hello!
Hope you are enjoying your weekend!
Our developers have checked the problem, and turns out that the conflict is originated from your website theme. Could you please contact the support team of your theme, and ask them to take a look?
Alternatively you can give us temporary FTP access, and our developers will try to fix the errors from the theme files.
Thank you!
Kind regards,
Agapi G.
Web-Dorado team
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6 years 6 months ago
Agapi G. replied the topic: Conditional Fields - useless!
Greetings!
I am happy to inform you, that our development team has fixed the errors in your website theme. The form and its conditions are working properly now. Could you please take a look?
Let me know in case there's anything else you'd like us to assist you with.
Thanks! Have a great day!
Kind regards,
Agapi G.
Web-Dorado team
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6 years 6 months ago