Add a New Field doesn't do so

Nancy Wagner created the topic: Add a New Field doesn't do so

Hi, I'm editing some forms created by a previous webmaster, so I am new to Form Maker. That said, i cannot "Add a New Field" when I click on the button. Help!

Thanks in advance,

Nancy

#82317

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Agapi G. replied the topic: Add a New Field doesn't do so

Hello Nancy!

Thank you for letting us know about this problem!

Most probably there is a Javascript conflict on your website, which can easily be resolved. Could you please give us temporary WordPress administrator access to your website? Please use this form to send the login details privately.

Also make sure to indicate the link to this forum thread in your message. Our developers will take a look at the issue as soon as possible and figure out a solution.

Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#82383

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Nancy Wagner replied the topic: Add a New Field doesn't do so

Thank you so much for the help. Turns out it was another plugin that was causing the problem, nothing to do with Form Maker. I really appreciate the fast help. I'm updating a form right now, and now that everything works, I really like this plugin.

#82673

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Agapi G. replied the topic: Add a New Field doesn't do so

Hi Nancy!

Thank you tones for your kind comments about Form Maker plugin. We are happy to know the problem was quickly fixed on your website! Please feel free to let me know in case there will be any other question that I can assist you with.

In case you have a few minutes, please share your rating for Form Maker on WordPress.org. Your feedback will help us improve the functionality of the plugin and our service.

We really appreciate your thoughts about the quality of Form Maker, as well as suggestions on improving customer support. Let me provide the link to you:
wordpress.org/support/plugin/form-maker/reviews/

Thank you so much! Have a fun Friday!


Kind regards,
Agapi G.
Web-Dorado team
#82695

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