Submit button not working

Krzysztof Dobosz created the topic: Submit button not working

I did my two new forms but the submit and reset buttons look dead. They don't actually do anything. Please help me
1st - blackcab.pl/?page_id=29
2nd - blackcab.pl/?page_id=27

Best regards,
Krzysiek

#80651

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David Foster replied the topic: Submit button not working

Same problem here!

#80675

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Christophe Machiels replied the topic: Submit button not working

For me the same when working in design mode.
Once included in a Wordpress page it work's. For testing purposes this is difficult.

How can FormMaker in ‘Preview’ also work flawlessly?

#80691

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Agapi G. replied the topic: Submit button not working

Hi Krzysiek and David! Thank you for reporting about this problem!

Turns out this is a bug in the last version of Form Maker, we will release an update very soon, which will fix this issue. Could you please download it and install after deactivating and deleting current version of the plugin?

In case this doesn't fix the issue, please go to Form Maker > Global Options and mark Use alternative version of JS code on front-end option as checked. Let us know if it works.

Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#80695

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Krzysztof Dobosz replied the topic: Submit button not working

Hi Agapi G.

"Form Maker > Global Options and mark Use alternative version of JS code on front-end option as checked. Let us know if it works"
I alredy did that but nothing change, can You tell me when You relase new update it's very important for me to fixed that problem.
Looking forward for Your reply.

Best regards,
Krzysiek

#80737

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Agapi G. replied the topic: Submit button not working

Hi Krzysiek!

Thanks for trying out this option. The update will be available tomorrow at latest. Although, it is being tested right now, so it will most probably be released in a couple of hours.

Thank you! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#80747

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Krzysztof Dobosz replied the topic: Submit button not working

Dear Agapi G.

Do I lost my forms when I do an update? Hope I not.

Best regards,
Krzysztof Dobosz

#80755

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Agapi G. replied the topic: Submit button not working

Hello Krzysztof!

Firstly let me note, that the update of Form Maker is already available. So please go ahead and download it. As for your question, if you deactivate and delete current version, and then install newest, you will not lose your forms.

Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#80811

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Krzysztof Dobosz replied the topic: Submit button not working

Hi Agapi G.

Good work, submit button is working now, but it's not sending mail to me, can you help me to resolve that problem?

Next thing where I need your help is that in booking form blackcab.pl/?page_id=27 I want to make two buttons one for book whitout online payment and secend for book & pay online, can you tell me how I can do that?

Best regards,
Krzysiek

#80835

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Moshabab replied the topic: Submit button not working

Dear
I have the same problem and the update dose not fix it

regards

#80845

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Agapi G. replied the topic: Submit button not working

Hi Moshabab!

In that case could you please go to Form Maker > Global Options and select Use alternative version of JS code on front-end option? This will load a different script, which will run properly with your website theme.

Thank you! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#80897

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Krzysztof Dobosz replied the topic: Submit button not working

Hi Agapi G.

Good work, submit button is working now, but it's not sending mail to me, can you help me to resolve that problem?

Next thing where I need your help is that in booking form blackcab.pl/?page_id=27 I want to make two buttons one for book whitout online payment and secend for book & pay online, can you tell me how I can do that?

I alredy select option "Use alternative version of JS code on front-end" but still form not sending mail to me.
Looking forward for Your reply.



Best regards,
Krzysiek

#80903

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Moshabab replied the topic: Submit button not working

Thank you
It works well now
but auto-fill with user name dose not work.
looking forward for your valued reply.

Regards

#80909

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Agapi G. replied the topic: Submit button not working

Hello Krzysiek and Moshabab!

Krzysiek, regarding the mailing problem, could you please give us temporary WordPress administrator access to your website?

Moshabab, we will need admin access to take a look at Auto-fill with username option issue.

Could you please send temporary WordPress admin credentials to your websites using this contact form ? Also make sure to indicate the link to this forum thread in your message.

Krzysiek, as for the online/offline payment, it cannot be done with two buttons, but there is a way to achieve this using Conditional Fields. When we have access to your form from WordPress dashboard, we will create a copy of it and set up an example of this for you.

Thanks! Have a great day, guys!


Kind regards,
Agapi G.
Web-Dorado team
#80931

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Krzysztof Dobosz replied the topic: Submit button not working

Hi Agapi G.

I send you a temporary access by contact form, pls let me know when you finish.

Best regards,
Krzysiek

#80939

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Agapi G. replied the topic: Submit button not working

Hello Krizsiek!

Thank you, we received the ticket and I assigned it to our developers. I also created an example form, where you will see the necessary setup of payment conditions. I will notify you when the development team is done working on the problem.

Thanks! Have a good day!


Kind regards,
Agapi G.
Web-Dorado team
#80995

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Krzysztof Dobosz replied the topic: Submit button not working

Hi Agapi G.

Thank you for example, i will use that.
Do you have any news from development team? it's very important for me.

Best regards,
Krzysiek

#81089

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Agapi G. replied the topic: Submit button not working

Hello Krzysiek!

As my colleague has informed you, the problem has been sorted out on your website. Please don't hesitate to let us know in case you will need further assistance for the plugin.

We'll be happy to help!
Cheers!


Kind regards,
Agapi G.
Web-Dorado team
#81827

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