Other Field does not bring up text field to enter

Anna Sue created the topic: Other Field does not bring up text field to enter

Your documentation says when I enter Other in the field area and the user checks this, a text box will appear where he can type the Other info. It is not coming up.

www.sincerebuildingservices.com/contact-us

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Zhanna Khachatryan replied the topic: Other Field does not bring up text field to enter

Hi Anna,

Thanks for your inquiry.

Can you please make sure that you have added Other option, as described in the screenshot. You should have clicked on Allow other option.

If yes and it doesn't work, then please write us at [email protected] and provide full admin access to your website? Our developers will check and solve your issue.

Please also mention this forum post URL in your email.


Kind regards,
Zhanna K.
Web-Dorado team

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