required field validation NOT WORKING
markrayexports created the topic: required field validation NOT WORKING
Hi folks,
I am using Form maker pro plugin. I create form with multiple required fields but when i click the form submission button it's not validate field which i mark as required field. but when i was using Form maker free version it's working properly. I can't realize what's went wrong. can anyone please help me to jump out from this situation.
Thank you.
Very much.
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7 years 10 months ago
Zhanna Khachatryan replied the topic: required field validation NOT WORKING
Hi Mark,
Thanks for your inquiry.
Can you please share with us your form page URL for checking that issue?
Kind regards,
Zhanna K.
Web-Dorado team
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7 years 10 months ago
markrayexports replied the topic: required field validation NOT WORKING
Hi,
Sure, this the URL
markrayexports.com/product-inquiry/
Thanks you.
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7 years 10 months ago
Zhanna Khachatryan replied the topic: required field validation NOT WORKING
Hi Mark,
Thanks for keeping us reported about this issue.
Please update the plugin to the latest 2.8.37 version and your issue will be solved.
Kind regards,
Zhanna K.
Web-Dorado team
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7 years 10 months ago
markrayexports replied the topic: required field validation NOT WORKING
Hi,
Thanks for your grate support. It's working now. can i know another thing please. how can i put tootip for text field are there option for that?
Thank you.
Best regards
Mark.
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7 years 10 months ago
Zhanna Khachatryan replied the topic: required field validation NOT WORKING
Dear Mark,
Unfortunately, we don't have an option for writing a tooltip.
But if you have any instructions for your users, you can write in the text field as a value if empty.
I have made a screenshot for you.
Kind regards,
Zhanna K.
Web-Dorado team
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7 years 10 months ago
Jenny Mogford replied the topic: required field validation NOT WORKING
I have the same problem, which started last week, I'm using Form Maker Pro on various websites and have started to receive spam submissions.
Not only is the validation to force input of contact info, such as an email or phone number not working, but people appear to be able to type in a name into the phone field which should be set to numeric only and submit regardless of other fields being 'required' fields.
Three sites have this issue so far, the two main ones are
www.tidyplaces.co.uk/contact/
www.thebarnatwansford.co.uk/contact-us/
I see that you suggest an update, but updates are not automatically appearing as available via the plugin section. I an download the new version but how to run an update rather than overwrite what I have please?
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7 years 10 months ago
Zhanna Khachatryan replied the topic: required field validation NOT WORKING
Hi Jenny,
If you use Form Maker on WordPress.
Please make sure that you have the latest 2.8.36 (pro) or 1.8.36 (free) version.
If you have an old version please deactivate and delete then install the pro version. No data will be lost.
Kind regards,
Zhanna K.
Web-Dorado team
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7 years 10 months ago