PDF Integration won't save "Enable"

Jessica Hanney created the topic: PDF Integration won't save "Enable"

I've installed the PDF Integration add-on. When I'm in the form options area under PDF Integration, I select Enable: Yes, and then proceed to select email and custom text options. When I click on Save, it disables itself. When I go back into form options and click Yes to enable again, my text options have saved, but it will not stay enabled.

#48083

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Agapi G. replied the topic: PDF Integration won't save "Enable"

Dear Jessica,

Thank you for precisely describing the problem!

There is probably something wrong with sessions on the add-on installed to your website. Could you please open a support ticket for this case? You can do that by e-mailing us temporary WordPress admin access credentials to your website to [email protected].

Our developers will take a look at the problem and figure out a solution as soon as possible. Please make sure to include the URL to this forum topic in your message.

Thanks in advance!


Kind regards,
Agapi G.
Web-Dorado team
#48125

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Jessica Hanney replied the topic: PDF Integration won't save "Enable"

Email sent, thanks

#48215

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Agapi G. replied the topic: PDF Integration won't save "Enable"

Dear Jessica,

Thank you very much for opening the support ticket!

I have already assigned it to our developers and they are checking the problem. I'll get back to you very soon.


Kind regards,
Agapi G.
Web-Dorado team
#48237

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