Cannot see form maker icon to select form
Ben Fink created the topic: Cannot see form maker icon to select form
Hello,
I am unable to see the form maker icon on the "edit page" in Wordpress. I have also tried to manually input the [Form id="13"] but the form will still not load. Any help would be much appreciated
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8 years 4 months ago
Agapi G. replied the topic: Cannot see form maker icon to select form
Dear Ben,
Did you accidentally deactivate Form Maker from your website? Please check this from Plugins page of your website admin panel and activate the plugin if it is disabled.
Please let me know in case it is active, but you still cannot find the button.
Thank you!
Kind regards,
Agapi G.
Web-Dorado team
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8 years 4 months ago
Ben Fink replied the topic: Cannot see form maker icon to select form
Hi Agapi,
I checked and it is still active on the plugin list. I am able to create and modify forms but cannot add them to any pages. Thanks for your help!
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8 years 4 months ago
Agapi G. replied the topic: Cannot see form maker icon to select form
Dear Ben,
In that case could you please send an e-mail to [email protected] and give temporary admin access to your website? Our developers will check the problem and figure out a solution as soon as possible.
Also please mention the URL to this forum topic in your e-mail.
Thank you!
Kind regards,
Agapi G.
Web-Dorado team
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8 years 4 months ago
Ben Fink replied the topic: Cannot see form maker icon to select form
Thanks so much! I have added them and sent an email. I appreciate the help!
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8 years 4 months ago
Agapi G. replied the topic: Cannot see form maker icon to select form
Dear Ben,
Thank you for sending the information!
I have responded to your request with further details.
Thanks, have a great weekend!
Kind regards,
Agapi G.
Web-Dorado team
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8 years 4 months ago
Terra Fletcher replied the topic: Cannot see form maker icon to select form
I'm having the same issue. There is no button and the short code doesn't work. Should I send temp login info?
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8 years 2 months ago
Agapi G. replied the topic: Cannot see form maker icon to select form
Dear Terra,
Please be informed, that the issues occur because there Form Maker version is very old and incompatible with WordPress latest versions.
We can make your forms to appear on frontend, however the button issue cannot be resolved, unfortunately. But please note, that the button is actually there, only the image is not visible. You'll see that if you hover your mouse over the bar.
Please do send temporary admin access to [email protected], if you would like us to fix the problem of displaying forms. Make sure to mention the URL to this forum topic in your e-mail.
Thank you!
Kind regards,
Agapi G.
Web-Dorado team
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8 years 2 months ago