Data not received

Laura created the topic: Data not received

I have created a form via Contact Form Builder. My client isn't receiving the data input from the user. Why would this be happening and how can I modify?
Thanks!

#43419

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Agapi G. replied the topic: Data not received

Dear Laura,

Thank you for letting us know about this issue!

Are the e-mails containing submitted data not being sent to the admin e-mail? If so, could you please contact our support team by e-mail ([email protected]) and give temporary admin access to your website?

Our developers will check the problem and figure out a solution as soon as possible. Please also mention the URL to this forum topic in your e-mail.

Thank you in advance!


Kind regards,
Agapi G.
Web-Dorado team
#43449

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