We're losing about 2/3 of the submissions. Any ideas what would prevent someone's form to appear in submissions but not get emailed out to us?

www.weldcerts.com/online-admission-application/

Thank you!

Dear Stephanie,

First of all please make sure the email is not filtered to the spam or junk email folder.
- Try using another email address (preferably one with the same domain as your site).
- Perhaps your hosting blocks e-mail addresses from different domains. Please contact your hosting provider and check this.
- Alternatively, you can use SMTP, which should always work.

Here’s a plugin that you can use: wordpress.org/plugins/webriti-smtp-mail/ . There are several more on WordPress.org, please check them out.

You can set GMail as your external SMTP server, however, GMail requires authentication. Please see the necessary details for the setup below:

Mailer: smtp
SMTP Authentication: yes
SMTP Security: SSL
SMTP Port: 465
SMTP Username: your gmail full address
SMTP Password: your gmail password
SMTP Host: smtp.gmail.com

Thank you.