do not get emails

ryan created the topic: do not get emails

Hi
I have setup the form and is on website users can submit but i do not get an email once submitted?

how do i set this up thanks

#29223

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Support replied the topic: do not get emails

Dear Ryan,

First of all please make sure the email is not filtered to the spam or junk email folder.
- Try using another email address (preferably one with the same domain as your site)
- Wordpress uses PHP mail. Perhaps your hosting does not have sendmail enabled. Please contact your hosting provider.
- Alternatively, you can use SMTP, which should always work.

Here’s a plugin that you can use: wordpress.org/plugins/webriti-smtp-mail/ . There are several more on WordPress.org, please check them out.

You can set GMail as your external SMTP server, however, GMail requires authentication. Please see the necessary details for the setup below:

Mailer: smtp
SMTP Authentication: yes
SMTP Security: SSL
SMTP Port: 465
SMTP Username: your gmail full address
SMTP Password: your gmail password
SMTP Host: smtp.gmail.com

Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#29227

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Michael Koschinski replied the topic: do not get emails

Hello, I have the same problem . Emails go only to the user ( if e-mail form is used ) , but not to the Administrator . Even if I enter a mail address in the CC from the USER mail Form, it does not go , but the USER itself gets an email . Have several mail addresses tested.

#29317

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Michael Koschinski replied the topic: do not get emails

OK, wenn I used the "Easy WP SMTP" it works. With a plugin to send "Amazon Simple Email Service" (Plugin: WP SES) it dosnt work.

#29323
The following user(s) said Thank You: Support

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Support replied the topic: do not get emails

Dear Michael,

We are glad the problem was figured out with Easy WP SMTP. Thank you for sharing this information with us.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#29355

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cristobal mella replied the topic: do not get emails

Im having same problems...
the file uploads correctly, but the ADmin and the uploader doesnt receive any maill...
this is just recently, cause first weeks where ok
any help
www.plot.cl

thanks
c

#31663

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cristobal mella replied the topic: do not get emails

PLEASE closed this thread

mails were on spam!

thanks anyway!

#31675

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Support replied the topic: do not get emails

Dear Christobal,

We are glad the issue was sorted out. The e-mails will stop coming to Spam if you mark them as Not Spam a few times.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#31709

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