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TOPIC: Email with submissions not sent

Email with submissions not sent 11 years 8 months ago #1201

  • kamil
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Hi,
I noticed that no matter what email I put (I tried Gmail and some other domains) the submission alerts are not sent there (I'm not talking about the email address field in the submission form, but the admin email in the form maker manager page. Any help?

Kamil
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Re: Email with submissions not sent 11 years 8 months ago #1210

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Dear Kamil,

First of all please make sure the email is not filtered to the spam or junk email folder.
Try using another email address.

Best regards
Web-Dorado team
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Re: Email with submissions not sent 11 years 8 months ago #1212

  • kamil
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we can make a test: please PM me with your email, I'll configure it accordingly and you'll send a form yourself. that do you think?

you can send your email to promieniowanie at gmail com

you already have a temp. login to my wordpress, you can also check it out yourself.
thanks!
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Re: Email with submissions not sent 11 years 8 months ago #1219

I have the same problem too, can you help me?
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Re: Email with submissions not sent 11 years 8 months ago #1223

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Dear Jairo,
Here are some steps you can take:
1.Please make sure the email messages are not filtered to your spam or junk mail folders
2.Try using a different email address
Wordpress uses PHP mail. Probably your hosting does not have sendmail enabled.
Please contact your hosting provider or use SMTP, which should always work.
For example this plugin. wordpress.org/extend/plugins/configure-smtp/.
In this case you have to know your SMTP parameters.
Setting an external SMTP server, such as GMail should work. But GMail requires authentication.

Mailer: smtp
SMTP Authentication: yes
SMTP Security: SSL
SMTP Port: 465
SMTP Username: your gmail full address
SMTP Password: your gmail password
SMTP Host: smtp.gmail.com

Best regards
Web-Dorado team
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Re: Email with submissions not sent 11 years 7 months ago #1299

I am having the same problem and have tried gmails and different server addresses. Can't see that everybody's server setting can be wrong. PLEASE ADVISE urgently.
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Re: Email with submissions not sent 11 years 7 months ago #1302

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Dear Johannes,

Please give us a link to your site and temporary admin user account, and we will try to find out the problem as soon as possible.

Best regards
Web-Dorado team
Best regards
Web-Dorado team

Joomla extensions,
Wordpress plugins,
Drupal modules
Clear the cache before asking questions. :)
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Re: Email with submissions not sent 11 years 7 months ago #1388

I'm having the same issue. Would you advise what to do? The site is live and we need to have this sorted ASAP.

Thanks!
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Re: Email with submissions not sent 11 years 7 months ago #1396

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Dear Jeremy,

Please give us a link to your site and temporary admin user account, and we will try to find out the problem as soon as possible.

Best regards
Web-Dorado team
Best regards
Web-Dorado team

Joomla extensions,
Wordpress plugins,
Drupal modules
Clear the cache before asking questions. :)
The administrator has disabled public write access.
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