Hello,

I'm having some trouble with formatting the Email to Administrator.

My form includes a large text box for submitting a letter. The letter has paragraphs with breaks.

The text in the Administrator email is coming through as a single line of text, with out the paragraph breaks. It's just a long blob of text that looks pretty terrible--instead of an email with 4 paragraphs separated by return spaces.

Is there a way to preserve the text formatting?

Thanks

Dear Lee,

Could you please contact us to [email protected] and let us to take a look at the issue? Please mention the full link to your forum post in your e-mail.Also please include temporary admin credentials to your website in the mail.

Thank you.

Dear Support Team,

I have the same problem. The e-mail is one line. When I click on "Save" all the tags from the e-mail text except one paragraph are gone. I tried to add <br> or more <p>...</p> but after saving they desappear.

I already selected that the e-mail format to be HTML.

It will be good to post the solution in the forum.

Regards!

Dear Bojidar

As every website is unique issues also may be different, so please contact us to [email protected] and let us to take a look at the issue. Please mention the full link to your forum post in your e-mail.

Thank you

You have it but there isn't any solution.

Dear Bojidar,

We have somehow missed your last forum post. Can you please tell us if your issue has been fixed or not ? Thank you.