Install plugin for a second time but previous ..
katayoun created the topic: Install plugin for a second time but previous ..
Hello there,
I installed the spider video player a few days ago and uploaded my videos of youtube,it worked very well, but I had a problem with my videos and I had to deactivate and delete the plugin,and then I installed it again for a second time as a new one but the previous settings that I had made were not deleted, for example I had setting like ID=5, ID=6 and I couldn't delete them.
I put my videos again but because of these settings Id=5, Id=6,... they are not shown on my website.
And also I tried to delete the plugin from Cpanel / File manager/wp-content/ plugins/... but it didn't work too.
please help me, I need The spider video player a lot But I can't use it
This is my website:
www.drbehzadnia.com/videos/
Thank you for your time.
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10 years 1 month ago
Support replied the topic: Install plugin for a second time but previous ..
Dear customer,
Could you please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll try to fix the problem as soon as possible.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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10 years 1 month ago